kera33 is committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it, how we use it, and your rights as a player.
Last Updated: 1 January 2026A plain-language summary of the core principles that guide how kera33 handles your personal data. The full legal text follows below.
All data transmitted between your device and kera33 servers is protected by 256-bit SSL encryption. Sensitive fields such as payment details are encrypted at rest using industry-standard protocols.
kera33 never sells, rents, or trades your personal information to third parties for their own marketing or commercial purposes. Your data is yours — we are simply its custodian.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data request to our support team and we will respond within 30 days.
Data collected by kera33 is used only for the purposes described in this policy — account management, KYC verification, payment processing, customer support, and platform improvement.
kera33 uses cookies and similar technologies only for session management, security, and platform performance. We do not deploy third-party advertising trackers on the platform.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or resolve disputes — after which it is securely deleted.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned to them below:
kera33 collects Personal Data across several categories depending on how you interact with our platform:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity & Contact | Name, DOB, KTP, email, phone, address | Registration & KYC |
| Financial | Bank account, e-wallet ID, transaction history | Deposit / Withdrawal |
| Technical | IP address, device, browser, session logs | Every platform visit |
| Gaming Activity | Bets placed, games played, outcomes, balances | During active play |
| Communications | Support transcripts, feedback, complaints | Support interactions |
kera33 collects Personal Data through multiple channels and at various stages of your interaction with the platform:
The majority of Personal Data is provided directly by you when you complete the registration form, submit KYC documents, initiate deposits or withdrawals, contact customer support, or voluntarily participate in surveys and promotional campaigns.
Technical and usage data is collected automatically through cookies, server logs, and analytics tools whenever you access the kera33 platform. This includes your IP address, browser fingerprint, device characteristics, and navigation patterns.
In limited cases, kera33 may receive Personal Data from third-party sources including payment processors (who confirm transaction validity), identity-verification services (used during KYC), and fraud-prevention databases (to protect platform integrity).
kera33 processes your Personal Data for the following purposes, each of which is necessary to provide you with a secure, compliant, and high-quality gaming experience:
To create, maintain, and administer your player account, including authentication, session management, and account recovery.
To verify your identity and age (21+ requirement), comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, and meet international gaming compliance standards.
To process deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja; to execute withdrawal requests; and to reconcile transactions in IDR.
To provide access to sportsbook betting (including BRI Liga 1, EPL, La Liga, Timnas Indonesia matches, esports tournaments such as Mobile Legends MPL, and other events), live casino games powered by Evolution Gaming and Ezugi, slot titles from Pragmatic Play, Microgaming, NetEnt, and Pocket Games Soft, togel draws, and other gaming products offered on the platform.
To respond to your enquiries, resolve technical issues, investigate complaints, and provide 24/7 Indonesian-speaking support via live chat and email at [email protected].
To detect and prevent fraudulent activity, multi-accounting, bonus abuse, collusion, money laundering, and other prohibited activities that threaten the integrity of the platform or the safety of other players.
To send you promotional offers, bonus notifications, and updates on new features or seasonal campaigns (such as Ramadhan bonuses, Idul Fitri promotions, and Indonesian Independence Day specials) — only where you have provided explicit consent. You may opt out at any time.
To analyse usage patterns, measure platform performance, optimise user experience, and develop new features or game offerings based on aggregated and anonymised player data.
kera33 processes your Personal Data on one or more of the following legal bases:
kera33 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. However, we may share your data with the following categories of recipients under strict contractual safeguards:
Your financial data is shared with authorised payment gateway providers and financial institutions (including Indonesian banks and e-wallet operators) solely to process deposits and withdrawals.
During KYC, your identity documents and associated data may be shared with third-party verification services that specialise in document authentication and age validation.
Game studios such as Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, Pocket Games Soft, and Spribe may receive limited technical data (session tokens, bet amounts) necessary to deliver their games through the kera33 platform. These providers operate under their own privacy policies.
Data necessary to assess fraud risk, detect collusion, or prevent money laundering may be shared with specialised security vendors and industry databases.
kera33 may disclose Personal Data to law enforcement, regulatory bodies, or courts where required by applicable law, legal process, or to protect the rights, property, or safety of kera33, its users, or the public.
kera33 uses cookies and similar technologies to ensure the platform functions correctly, maintain your login session, remember your preferences, and analyse usage patterns. We do not deploy third-party advertising trackers or sell cookie data to external parties.
Most web browsers allow you to control cookies through their settings. You can block or delete cookies at any time, but please note that disabling essential cookies will prevent you from logging in or using core features of the kera33 platform.
kera33 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, or resolve disputes and enforce agreements.
Personal Data associated with an active player account is retained for the duration of your relationship with kera33 and for a period of up to seven (7) years following account closure, in line with financial record-keeping and AML compliance requirements.
Financial transaction records, including deposits, withdrawals, and bet histories, are retained for a minimum of seven (7) years to comply with Indonesian banking regulations and international AML standards.
Server logs, IP addresses, and session data are retained for up to twelve (12) months for security, fraud detection, and technical troubleshooting purposes, after which they are automatically purged.
If you have consented to receive marketing communications, your contact data is retained until you withdraw consent or request deletion, whichever comes first.
kera33 employs industry-standard technical and organisational security measures to protect your Personal Data against unauthorised access, loss, misuse, alteration, or destruction:
As a Data Subject, you have the following rights with respect to your Personal Data held by kera33:
You have the right to request a copy of all Personal Data kera33 holds about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
If any of your Personal Data is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your kera33 dashboard.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing exists. Note that kera33 may be required to retain certain data to comply with legal obligations.
You may request that kera33 limit the processing of your Personal Data in certain circumstances, such as while a dispute over data accuracy is being resolved.
You have the right to receive your Personal Data in a portable format and transmit it to another service provider, where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes. kera33 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.
To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days and may require verification of your identity before processing your request.
kera33 does not knowingly collect or process Personal Data from individuals under the age of 21. If you are under 21 years of age, you are strictly prohibited from registering an account, depositing funds, or participating in any gaming activity on this platform.
If kera33 becomes aware that a user is under 21, we will immediately close the account, void all bets and transactions, and delete all associated Personal Data. Parents or guardians who believe their child has provided Personal Data to kera33 should contact us immediately at [email protected].
The kera33 platform integrates third-party services for payment processing, game delivery, and identity verification. These third parties operate under their own privacy policies, which kera33 does not control. We recommend reviewing the privacy policies of any third-party service you interact with through our platform.
kera33 is not responsible for the privacy practices or content of external websites that may be linked from our platform for informational purposes (such as responsible gaming resources or sports federation sites).
kera33 primarily stores and processes Personal Data within secure data centres. In some cases, data may be transferred to third-party service providers located outside Indonesia. Where such transfers occur, kera33 ensures that appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms.
By using the kera33 platform, you acknowledge and consent to the transfer of your Personal Data as described in this policy.
kera33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days prior to the effective date.
Your continued use of the kera33 platform after the effective date of any amendment constitutes your acceptance of the revised policy. The most current version of this Privacy Policy is always available at https://kera33.cam/privacy-policy and is marked with the last-updated date at the top of this page.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, please contact our Data Protection Officer through the following channel:
You also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction if you believe kera33 has not adequately addressed your privacy concerns.
Our FAQ covers common privacy topics in plain language. You can also review our full Terms & Conditions or return to the homepage to explore our platform.
Your Data, Protected | 256-bit SSL Encryption | No Data Selling